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Patient Resources & Health Information

Helpful guides, FAQs, and articles to support your health and make the most of your Direct Scripts experience.

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How to Transfer Your Prescription to Direct Scripts
Getting Started4 min read

How to Transfer Your Prescription to Direct Scripts

Switching to a mail-order pharmacy is easier than you might think. Learn the three ways to transfer your existing prescriptions and what to expect after you do.

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Does My Insurance Cover Mail-Order Pharmacy?
Insurance & Coverage5 min read

Does My Insurance Cover Mail-Order Pharmacy?

Most major insurance plans cover mail-order pharmacy — and many actually offer lower copays for 90-day supplies. Here's how to check your coverage.

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How to Transfer Your Prescription to Direct Scripts
Getting Started4 min read

How to Transfer Your Prescription to Direct Scripts

Switching to a mail-order pharmacy is easier than you might think. Learn the three ways to transfer your existing prescriptions and what to expect after you do.

Read ArticleComing Soon
What to Expect on Your First Order
Getting Started3 min read

What to Expect on Your First Order

From the moment your prescription is received to the day it arrives at your door — here's a step-by-step look at how your first Direct Scripts order works.

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Does My Insurance Cover Mail-Order Pharmacy?
Insurance & Coverage5 min read

Does My Insurance Cover Mail-Order Pharmacy?

Most major insurance plans cover mail-order pharmacy — and many actually offer lower copays for 90-day supplies. Here's how to check your coverage.

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Understanding Prior Authorization
Insurance & Coverage4 min read

Understanding Prior Authorization

Some medications require prior authorization before your insurance will cover them. Learn what that means, how the process works, and how we help.

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How to Store Your Medications Safely at Home
Medications3 min read

How to Store Your Medications Safely at Home

Proper storage keeps your medications effective and safe. Learn the dos and don'ts of storing common prescription types, including temperature-sensitive drugs.

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Managing Chronic Conditions with a 90-Day Supply
Medications5 min read

Managing Chronic Conditions with a 90-Day Supply

For patients managing ongoing conditions like diabetes, hypertension, or thyroid disorders, a 90-day supply can simplify your routine and reduce out-of-pocket costs.

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Frequently Asked Questions
FAQs6 min read

Frequently Asked Questions

Answers to the most common questions we receive from new and existing patients — from how refills work to what happens if a package is delayed.

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Refills Made Easy: Setting Up Auto-Refill
Getting Started3 min read

Refills Made Easy: Setting Up Auto-Refill

Never run out of a critical medication again. Learn how to set up automatic refills and what to do if your prescription changes before the next fill.

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